Become a pivotal part of BGIS's Facilities Management team as a Client Support Coordinator. This full time role is essential for facilitating service requests and enhancing client experiences.In this position, you will provide front-line support from BGIS's critical Operations Centre, handling a wide range of service requests across a variety of sectors. You will manage inbound inquiries, assist in logistical tasks such as room setups, and ensure seamless internal communications. With over 720,000 service requests annually,
your role will directly impact client satisfaction and operational efficiency.Key Responsibilities:Assist clients and manage incoming service requestsFacilitate visitor and contractor operationsCoordinate meeting room requirements and cateringHandle mail collection and distribution tasksSupport invoicing and work order managementRequirements:Experience in a customer service center environmentStrong professional phone demeanor and customer focusProficiency in relevant software including Word and ExcelAttention to detail and excellent organizational skillsQuick adaptability in a fast-paced settingLeverage your customer service skills and coordination capabilities to support BGIS's clients effectively.#J-18808-Ljbffr