Elevate your career as the Director of Service Delivery with ADP, where your customer service and leadership will drive optimal results. This position emphasizes productive service delivery and strategic planning for client relationships.As the Director of Service Delivery, you will leverage your expertise to oversee teams ensuring the highest level of service to ADP's Majors Upmarket Clients. Your strategic role involves execution of business growth initiatives, fostering inter-departmental collaboration, and enhancing employee engagement.



This leadership position focuses on optimizing service operations and promoting a culture of equity and inclusion.Key Responsibilities:Manage client relationships and resolve strategic issuesAchieve NPS and client retention targetsParticipate in organizational planning for new clientsLead human resource management and team successEvaluate performance through regular feedback and appraisalsRequirements:8+ years of leading service delivery teams5+ years of experience in people leadershipStrong track record in strategic relationship managementExceptional communication skills across all levelsAbility to develop future leaders in the organizationLead effective service delivery operations and empower teams at ADP to enhance customer satisfaction.#J-18808-Ljbffr

📌 Director Of Service Delivery At Adp (Toronto)
🏢 Socket.dev
📍 Toronto