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At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

This position is responsible for performing electro-acoustical test using ProGo test software and final order verification.

Responsibilities

- Perform electro-acoustical test using ProGo test and configuration software
- Final visual and listening inspection
- Collecting information about non-conforming products
- Perform Wireless Quality Test (WQT)
- Last Step Order Confirmation (Invoicing)
- Maintenance and calibration of the test station




- Total QC function according to ISO Quality Policy Manual
- Any other function required by management in accordance with Training Grid

More about you

- Elementary education or equivalent required, with secondary education or equivalent considered an asset; no additional formal education requirements.
- Entry-level opportunity requiring no prior experience, with previous hearing aid ANSI testing experience considered beneficial.
- Strong organizational skills, attention to detail, and effective time management abilities to support accuracy and productivity.
- Ability to work collaboratively in a team environment while demonstrating problem-solving skills and the capability to work independently with minimal supervision.
- Ability to accurately follow work instructions, review customer order forms, and identify inconsistencies or discrepancies when necessary.
- Effective English communication skills, with professional working proficiency in English considered an advantage.
- Basic computer skills and good hand-eye coordination for connecting instruments with programming interfaces, with knowledge of SAP considered a plus.

Additional Requirements

Full compliance with safety and ESD standards,



cleanness in the workplace and other policies as described in the Employee Handbook and ISO Manual is mandatory. This position requires communication with various departments within organization (order clarification, none-conformance rejects etc.)

This position may require occasional Custom Tip and earmolds assembly with hearing instruments

What we offer

- Exciting and challenging work environment
- Collaborative culture
- Opportunities for continuous self-improvement
- Opportunities for adaptable hybrid model work environment
- A company that values diversity and inclusion
- Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
- Mentorship program and career development plans

This role's pay range is between: $40,000/yr - $60,000/yr. This role is also bonus eligible.

Sonova Canada is now a certified Great Place to Work® May 2024- May 2025.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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📌 Pro & Go Technician (Mississauga)
🏢 Sonova Group
📍 Mississauga