Transform customer experiences as a forward-thinking AI & CX Solutions Strategist. Drive digital transformation initiatives, blending strategic insights with cutting-edge technology for impactful business results.In this pivotal leadership position, you will shape AI and customer experience strategies within a high-growth tech environment. The ideal candidate brings 5-10 years of experience in management consulting or digital strategy. You will partner closely with cross-functional teams to design and execute innovative solutions,



ensuring a customer-first approach while navigating complex tech landscapes.Key Responsibilities:Bridge strategy and technology for modern CXDesign AI-driven CX strategies and prototypesBuild functional business cases for AI toolsIdentify and prioritize opportunities for customer enhancementContribute to the CX Product roadmap continuouslyRequirements:5-10 years in consulting or digital strategyProficient in contact center tech ecosystemsStrong understanding of AI and conversational technologiesExcellent communication with executive-level stakeholdersA curious mindset with a passion for innovationLead the charge in reimagining customer experiences through cutting-edge AI integrations and strategic insights.#J-18808-Ljbffr

📌 Innovative Ai & Cx Solutions Strategist In Leadership Role (Vancouver)
🏢 TELUS Digital
📍 Vancouver