Senior Manager, Regulatory Compliance OperationsAs a Sr. Manager, Regulatory Compliance Operations, you will lead the design, implementation, and continuous improvement of the operational infrastructure that supports our Regulatory Compliance function. You will ensure governance, reporting, issue tracking, documentation, and workflow coordination are efficient and regulator‐ready, enabling scalable and well‐controlled compliance execution across the enterprise.How You'll Make an ImpactLeading the design and continuous improvement of operational processes, controls, and governance routines supporting regulatory compliance executionOwning governance infrastructure including committee support, reporting production, action tracking, and documentation standardsOverseeing compliance‐owned policies, procedures, inventories, logs, and repositories to ensure accuracy and consistencyManaging regulatory intake, triage, and workflow coordination to support prioritization and escalation of compliance activitiesDeveloping and monitoring KPIs, operational metrics, and management reporting to enable informed decision‐makingIdentifying process inefficiencies and implementing scalable solutions including automation opportunitiesCoordinating cross‐functional stakeholders to ensure seamless compliance operations and executionDriving continuous improvement and operational excellence across the compliance functionWhat You'll Bring to the TeamBachelor's degree in Business, Finance, Risk Management, or a related field8+ years of experience in regulatory compliance, risk management, governance, or operational management within financial servicesProven experience designing and implementing governance frameworks, operational processes, or compliance infrastructureStrong understanding of regulatory compliance practices, controls, and reporting requirementsDemonstrated ability to manage complex workflows,



prioritize competing demands, and drive operational efficiencyExperience developing KPIs, management reporting, and operational metrics to support decision‐makingStrong leadership experience with a track record of building and developing high‐performing teamsExcellent communication and stakeholder management skills with the ability to influence across functionsExtra Skills That Set You ApartProfessional designation such as CPA, CRCM, or similarExperience with automation, workflow tools, or compliance technology platformsFamiliarity with regulatory change management and enterprise governance practicesOperational Leader – Able to design and optimize scalable processes that drive consistent and efficient compliance outcomesStrategic Thinker – Capable of aligning operational infrastructure with broader regulatory and business prioritiesCollaborative Partner – Builds strong cross‐functional relationships to enable seamless coordination and executionContinuous Improver – Focused on identifying inefficiencies and driving meaningful, sustainable improvementsWhat You'll EarnThis role offers a salary range of $122,400 to $158,400 per annum. The base pay offered may vary depending on relevant qualifications, skills, previous experience, and internal equity. Employees may also be eligible for our annual incentive program,



subject to program eligibility requirements.Why You'll Love Working HereLiving Wage Employer – We are the largest private‐sector Living Wage Employer in Canada and consistently ranked among Canada's Top Employers.Customizable Benefits – Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.Generous Vacation – New employees start with 3–4 weeks of vacation per year, with additional days earned over time.Extra Stat Holidays – In addition to BC's 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.Immediate Health Coverage – Health and dental perks begin on your hire date, with three levels of coverage to choose from.Defined Benefit Pension – Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.Vancity Talent ProgramsVancity supports an inclusive hiring process for candidates who self‐identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.Accessibility StatementWe are committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. If you require any accommodations or support at any stage of the recruitment process, including the application stage, we encourage you to let us know by contacting our Talent Acquisition team. All requests will be handled with the utmost respect and confidentiality.LocationVancity Centre, 183 Terminal Ave, Vancouver, BC V6A4G2, CAN #J-18808-Ljbffr

📌 Senior Manager, Regulatory Compliance Operations (Vancouver)
🏢 Vancouver City Savings Credit Union
📍 Vancouver