We are currently seeking a compassionate, operationally strong, and people-focused Director of Care to lead our Health Services Neighborhood.This leadership role is responsible for the overall direction of long term care; ensuring exceptional clinical quality, regulatory compliance, staffing stability, employee development, and hospitality-driven service. The Director of Care partners closely with community leadership to build strong teams, support resident wellness, maintain operational excellence, and create an environment where residents and team members thrive.What You'll DoLead long term care operations; oversee quality of care, staffing, resident wellness, and clinical outcomesCoach, mentor, and develop department leaders and frontline team members; foster accountability, engagement, and strong team cultureEnsure compliance with state regulations, licensing standards, infection prevention protocols, and company policiesPartner with physicians, families, pharmacies, therapists, and outside providers to coordinate resident care servicesSupport budgeting, labor management, scheduling, and operational performance; maintain efficient and effective department operationsRespond to resident, family, and employee concerns with professionalism, urgency, and compassionDrive a hospitality-focused culture where residents feel safe, valued, and supported every dayThe Ideal Candidate WillBe a strong clinical and operational leader who leads with compassion, accountability,



and professionalismHave strong knowledge and or work experience in a unionized environment and collective agreement interpretationHave experience leading teams within or senior living environmentsBe highly organized with the ability to manage multiple priorities in a fast-paced environmentDemonstrate excellent communication skills with residents, families, physicians, and team membersHave a passion for employee development, coaching, retention, and creating positive workplace cultureBe confident navigating compliance, surveys, audits, and regulatory requirementsThrive in a collaborative environment and support Touchmark's mission and valuesQualificationsRegistered Nurse designation with current registration in the Province of Alberta is required; equivalent leadership experience in senior living or healthcare environments consideredPrevious leadership experience overseeing care teams, clinical operations, or resident services requiredExperience in Assisted Living and/or Memory Care strongly preferredStrong knowledge of state regulations, resident care standards, and staffing practicesProficiency with EMR systems and Microsoft Office applicationsAbility to lead with professionalism, empathy, and sound decision-makingBenefitsTouchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That's why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:Paid time off (including holidays)Health, dental, and vision insurance plans for employees and eligible dependentsEducation assistanceBonus and retirement plansHealth care, dependent care, and commuter Adaptable Spending AccountsEmployee Assistance ProgramSupplemental insurance options #J-18808-Ljbffr

📌 Director Of Care - Long Term Care (Edmonton)
🏢 Touchmark
📍 Edmonton