Big Viking Games is a live service game studio focused on operating and scaling enduring virtual worlds. We run profitable, long-life portfolio games with disciplined live operations, data-driven decision making, and a relentless focus on player experience and monetization performance. We're also an AI-first studio. We believe the future of live ops is agentic, automated, and intelligent, and we're actively building that future.FishWorld is a multi-million dollar live service game with an extremely loyal, passionate player community that has stuck with the product for years. It's profitable, it has proven economics, and it has a fanbase that most games would dream of. Now we're ready to build FishWorld 2.0.We're looking for a Product Lead to run this business and take it to the next level. This is a P&L ownership role. You will be directly responsible for the financial performance of the entire product: revenue, costs, margin, growth.Your first mandate is driving revenue and running live operations at a high level. Your second is defining the ambitious product vision that expands what FishWorld is, who it reaches, and where it lives: mobile, desktop, web, and beyond. You'll do this with a small, high-leverage team, which means you'll need to be exceptionally AI-first in how you work. We don't mean "comfortable using ChatGPT." We mean building agents, automating live ops workflows, and using AI to do the work of a team three times your size. You'll partner directly with senior leadership to push the boundaries of what AI-first live operations looks like in practice.This role is part product owner, part general manager, part AI operator. If you're the kind of person who gets excited about taking something that already works, running it like a business, and using AI to make it dramatically bigger, this is the role.What You'll OwnP&L Ownership & Business Performance:Full P&L responsibility for FishWorld. Revenue, costs, margin, growth: it's yoursForecast and manage financial performance against targetsMake tradeoff decisions like a business owner: where to invest, where to cut, where to betReport on product performance to senior leadership with clarity and accountabilityRevenue & Monetization:Own and improve key metrics including ARPDAU, conversion rate, retention, and LTVDesign and optimize in‐game offers, bundles, pricing strategies, and promotionsBalance short‐term monetization with long‐term player trust and retentionProtect and grow revenue while the product evolves underneath itLive Operations:Operate a high‐frequency live operations calendarPlan and execute events, promotions,



and content releasesContinuously iterate based on player behavior and product performanceMaintain the cadence and quality that FishWorld's loyal community expectsAI‐First Execution:Build and deploy AI agents to automate live ops workflows, content scheduling, player segmentation, offer optimization, and other repeatable processesUse AI tools aggressively across every part of your work: analysis, content creation, experimentation design, player communication, reportingPartner with senior leadership to define and advance BVG's approach to AI‐first live operationsContinuously identify opportunities where AI can replace manual work, accelerate decisions, or unlock capabilities a small team couldn't otherwise haveThis isn't a nice‐to‐have. With a small team, your ability to multiply output through AI is how the math worksProduct Vision & FishWorld 2.0:Define and own the product roadmap for the next generation of FishWorldBring ambitious ideas for how the game evolves: new features, new audiences, new platformsExpand FishWorld to mobile, desktop, and additional web/social surfaces as part of the 2.0 visionBuild the go‐to‐market approach for reaching new players without alienating the existing communityExperimentation & Product Optimization:Design hypothesis‐driven A/B testsUse cohort analysis, retention analysis, and behavioral data to identify opportunitiesTranslate insights into measurable improvements in revenue and engagementTest new product concepts and features with data, not just instinctFirst‐Principles Product Thinking:Break complex problems down into fundamental driversIdentify root causes rather than surface symptomsClearly articulate problem → reasoning → solution → measurable outcomeApply this thinking to both day‐to‐day optimization and big‐picture product strategyCross‐Functional Collaboration:Lead a small, high‐output team. You'll need to be hands‐on and resourcefulCollaborate across product, design, QA, analytics, engineering, and live operationsBalance commercial, creative, and technical prioritiesDrive execution through sprint planning and operational cadenceTechnical & Data Collaboration:Partner closely with engineering and analytics teamsUse dashboards, experimentation frameworks,



and internal tools to guide decisionsWork with engineering to solve technical challenges as FishWorld scales to new platformsPlayer Experience & Issue Resolution:Manage live in‐game issues including bug prioritization and reimbursement strategyReview and synthesize player feedback into actionable product improvementsBalance short‐term revenue optimization with long‐term player retentionDeeply understand what makes FishWorld's community tick and protect that as the product evolvesMust‐Have Experience8+ years of product management experience in games, consumer apps, or live digital productsExperience owning P&L or full commercial responsibility for a productExperience owning revenue, growth, or engagement metrics for a product with meaningful scaleStrong quantitative decision‐making skillsExperience designing and analyzing A/B tests or product experimentsDemonstrated ability to improve key metrics such as retention, conversion, engagement, or revenueExperience leading cross‐functional teams across product, engineering, design, and analyticsTrack record of defining and executing a product vision, not just optimizing an existing oneComfort operating a live product while simultaneously planning its evolutionDeep AI fluency. You actively use AI tools in your daily work, you've built or deployed AI agents or automations, and you have solid opinions about where AI can transform product operations. This is a hard requirement, not a checkboxCandidates Who Stand Out Typically DemonstrateFirst‐principles product thinkingClear examples of product impact tied to measurable metricsExperience operating live service or continuously evolving productsAn ownership mentality: you think like a GM, not just a PMThe ability to hold two jobs at once: run the business today and build the business for tomorrowDemonstrated examples of using AI to automate workflows, build agents, or multiply personal/team outputStrong analytical curiosity and technical affinityComfort working with a small team and wearing multiple hatsNice to HaveExperience with mobile games or free‐to‐play monetizationExperience designing game economies or pricing systemsSQL or hands‐on data analysis experienceExperience operating large‐scale consumer products with passionate, vocal communitiesExperience expanding a product to new platforms or new audiencesFamiliarity with platform‐specific distribution mechanics (App Store, Google Play, Facebook, web portals)Regular in‐person collaboration with a high‐performing, passionate team of gamers at our downtown Toronto officeHigh‐impact work on an established, revenue‐generating game entering a major new chapterDirect P&L ownership and senior leadership access from day oneAn AI‐first environment where you're encouraged (and expected) to push boundariesAccess to BVG tools, documentation, and support to do your best workPotential for future contracts or longer‐term engagement, based on performance and business needs #J-18808-Ljbffr

📌 Lead Product Manager (Games) (Toronto)
🏢 Big Viking Games
📍 Toronto