We're Vancity, a member‐owned credit union built on the principles of inclusion and social justice.Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers.We'vemade bold commitments to become net‐zero by 2040 across all mortgages and loans, andwe'reactively pursuing strategies in Indigenous banking and financial resilience for our members.As the largest private sector Living Wage Employer in Canada,we'reproud to be consistently recognized as one of the country's Top Employers. Ifyou'reready to join our team of 2,300 diverse individuals, access competitiverewardsand benefits, and be part of a greater movement - apply today!Your Role in Supporting Our Members:As a Sr. Manager, Regulatory Compliance Operations, you will lead the design, implementation, and continuous improvement of the operational infrastructure that supports Vancity's Regulatory Compliance function. You will ensure governance, reporting, issue tracking, documentation, and workflow coordination are efficient, consistent, and regulator‐ready, enabling scalable and well‐controlled compliance execution across the enterprise. This role is ideal for a strategic operator and people leader who brings strong governance expertise, operational rigor, and the ability to drive continuous improvement across complex compliance environments.This is a Full‐time, Permanent role based at our Vancity head office and will report directly to the Director, Regulatory Compliance. While this position provides a hybrid work arrangement, you will be expected to be on‐site for events and business demands.How You'll Make an Impact:Leading the design and continuous improvement of operational processes, controls, and governance routines supporting regulatory compliance executionOwning governance infrastructure including committee support, reporting production, action tracking, and documentation standardsOverseeing compliance‐owned policies, procedures, inventories, logs,



and repositories to ensure accuracy and consistencyManaging regulatory intake, triage, and workflow coordination to support prioritization and escalation of compliance activitiesDeveloping and monitoring KPIs, operational metrics, and management reporting to enable informed decision‐makingIdentifying process inefficiencies and implementing scalable solutions including automation opportunitiesCoordinating cross‐functional stakeholders to ensure seamless compliance operations and executionDriving continuous improvement and operational excellence across the compliance functionWhat You'll Bring to the Team:Bachelor's degree in Business, Finance, Risk Management, or a related field8+ years of experience in regulatory compliance, risk management, governance, or operational management within financial servicesProven experience designing and implementing governance frameworks, operational processes, or compliance infrastructureStrong understanding of regulatory compliance practices, controls, and reporting requirementsDemonstrated ability to manage complex workflows, prioritize competing demands, and drive operational efficiencyExperience developing KPIs, management reporting, and operational metrics to support decision‐makingStrong leadership experience with a track record of building and developing high‐performing teamsExcellent communication and stakeholder management skills with the ability to influence across functionsExtra Skills That Set You Apart:Professional designation such as CPA, CRCM, or similarExperience with automation, workflow tools,



or compliance technology platformsFamiliarity with regulatory change management and enterprise governance practicesOperational Leader - Able to design and optimize scalable processes that drive consistent and efficient compliance outcomesStrategic Thinker - Capable of aligning operational infrastructure with broader regulatory and business prioritiesCollaborative Partner - Builds strong cross‐functional relationships to enable seamless coordination and executionContinuous Improver - Focused on identifying inefficiencies and driving meaningful, sustainable improvementsWe value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.What You'll Earn:This role offers a salary range of $122,400 to $158,400 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.Why You'll Love Working Here:Living Wage Employer: We're the largest private‐sector Living Wage Employer in Canada and consistently ranked among Canada's Top Employers.Customizable Benefits: Permanent employees receive versatile benefit packages that can be tailored annually to meet evolving needs.Generous Vacation: New employees start with 3‐4 weeks of vacation per year, with additional days earned over time.Extra Stat Holidays: In addition to BC's 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone. #J-18808-Ljbffr

📌 Senior Manager, Regulatory Compliance Operations (Vancouver)
🏢 Vancity
📍 Vancouver