We are looking for a skilled Cloud Operations / Systems Engineer with 5–8 years of experience to support enterprise cloud infrastructure and mission-critical hybrid environments.This role plays a key part in ensuring platform stability, operational continuity, and infrastructure reliability across large-scale environments.Cloud Infrastructure OperationsManage and support enterprise production and lab environmentsEnsure availability, stability, and compliance with infrastructure standardsPerform configuration management, patching, and system updatesPatch Management & ServicingExecute patch deployments and firmware upgradesValidate servicing cycles and perform post-implementation checksEnsure alignment with enterprise security and compliance standardsMonitoring & Systems ReliabilityMonitor infrastructure across compute, storage, and virtualization layersConduct health checks and performance analysisIdentify risks, anomalies, and opportunities to improve system resilienceManage Incidents (ICM) and defects via Azure DevOps (ADO)Perform root cause analysis (RCA)Analyze logs, telemetry,



and infrastructure alertsInfrastructure & Hardware SupportMonitor hardware health and firmware statusSupport diagnostics, remediation, and maintenance trackingEnsure overall infrastructure stability and continuityStrong experience in Cloud Infrastructure OperationsKnowledge of Windows and/or Linux systems administrationHands-on experience with Azure DevOps (ADO) and Incident Management (ICM)Experience in patch management and release servicingExposure to virtualization and hybrid cloud environmentsStrong monitoring, troubleshooting, and diagnostic skillsStrong ownership and accountability mindsetAdvanced analytical and troubleshooting skillsExperience working in mission-critical environmentsExcellent communication and documentation skillsContinuous learning mindset (automation / AI-driven operations preferred)Work on large-scale enterprise cloud environmentsBe part of high-impact, mission-critical operationsOpportunity to grow within a global technology organization #J-18808-Ljbffr

📌 Cloud Operations / Systems Engineer (Vancouver)
🏢 HCLTech
📍 Vancouver