Drive service excellence as the Service Manager at Premier Equipment, Ontario’s largest John Deere dealership. Lead a skilled team to ensure customer satisfaction while optimizing service operations.In this pivotal role, you will manage and develop a high-performing team of technicians and service advisors. Your leadership will focus on creating a Positive customer experience and optimizing workflows across service operations. By setting clear service goals and continuously improving processes, you will contribute significantly to customer retention and satisfaction.Key Responsibilities:
- Recruit, onboard, and develop a skilled service team
- Create a positive service experience from start to finish
- Implement service KPIs to measure and enhance performance
- Streamline shop operations and scheduling for efficiency
- Collaborate with other departments for improved serviceRequirements:
- Demonstrated leadership experience in service management
- Strong grasp of service metrics and operations
- Experience managing customer relations under pressure
- Ability to juggle multiple priorities effectively
- Build trust with teams and customers through integrityLead Premier Equipment’s service team to current heights and enhance customer satisfaction in Ontario.#J-18808-Ljbffr
📌 Premier Equipment Service Manager Role (Kingston)
🏢 Premier Equipment
📍 Kingston
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