At UFCW 1518, we believe that we are stronger together. Everyone deserves safe and respectful working conditions and a healthy community. By continuing to win fights for fairness, organize workers in diverse industries, and support causes that benefit communities, we work together to improve the quality of life for all British Columbians.We are a democratic, member-driven union that is built on a foundation of integrity and respect. We are committed to working hard for our members, fighting for higher wages, better benefits, job security, and fair treatment. We also use our voice to speak up on issues that impact our communities, such as implementing a living wage and standing against discrimination.About the RoleWorking closely with the Managing Director, the Senior Director, Bargaining and Services is responsible for providing strategic leadership and operational oversight for member representation advocacy and servicing, labour relations, collective bargaining and related programs.This position ensures the effective delivery of high-quality services to members while advancing the objectives and priorities of UFCW 1518.Key ResponsibilitiesStrategic LeadershipBalancing operational requirements with long-term organizational priorities, provide insight into the development of departmental short-term and long-term planningMonitor emerging trends, legislative developments, and industry best practices affecting unionized workplaces and collective bargainingProvide expert advice and recommendations to senior leadership and elected officers on bargaining, labour relations, and member services mattersInterpret collective agreements with high levels of care and precision, ensuring consistent, risk-informed application across all member representation activitiesManage labour relations and engagement with employer representatives and key interest holders, influencing outcomes through credibility, expertise, and strategic communicationOversee complex grievance files, settlements, arbitrations, investigations, and workplace disputes to ensure solid representation and timely resolutionAttend arbitrations, mediations,



investigations and fact-finding meetings to ensure matters are properly advanced and documented.Represent and engage with a variety of members, ensuring the employer's standards and policies are upheldIdentify opportunities to improve service delivery, operational effectiveness, and member engagement.Collective BargainingLead and oversee your team through the collective bargaining cycle, intervening at critical stages to achieve positive outcomes.People ManagementFosters a culture of collaboration, responsiveness, accountability, and inclusion.Provide strategic leadership to a high performing team of Union Representatives, setting clear expectations, encouraging accountability, and fostering a culture of inclusionSupport staff navigating challenging workplace situations, member concerns, high-pressure files, and day-to-day operational issuesRespond to complaints and performance concerns, where necessaryConduct performance management, coaching, and discipline processes when necessary, while fostering a respectful and positive team cultureFinancial and Operational ManagementAssist with the development and oversight of departmental operational plans, budgets and resource requirementsMonitor performance metrics and ensure objectives related to service quality, volume, timelines, and outcomes are achievedEnsure compliance with organizational policies, collective agreements, legislation, and departmental standardsRecommend operational improvements to support organizational goalsStakeholder RelationsBuild and maintain effective relationships with elected leaders, members, employers, legal counsel, and other internal and external stakeholdersRepresent UFCW in meetings, negotiations, committees, conferences, and public forums as requiredQualifications and Competencies5-7+ years of experience in labour relations, including managing complex grievance files, bargaining, workplace investigations, mediations, and arbitrations,



with precision and a risk-informed approach.Undergraduate degree or equivalent, with advanced studies in collective bargaining, labour law, labour/industrial relations, arbitration, employment law, and/or HRDemonstrated senior-level experience as a lead negotiator, with the ability to oversee a team through the full bargaining cycle and intervene effectively at critical stages.Ability to contribute to operational planning and budgets, to monitor performance metrics, and to ensure compliance with policies and legislation.Skilled at building effective relationships with key stakeholders and comfortable representing the organization in negotiations and other forums.Thorough knowledge of BC and Canadian Labour Relations Code and related legislation, including collective agreements and grievance proceduresExperience leading, mentoring, and supervising employees, with a track record of building positive team culture and supporting performance developmentStrong ability to manage multiple priorities while delivering on team support and member service expectationsProficient in Microsoft Office, CRMs, and record management systemsValid driver's license and ability to travel as requiredFluency in a second language is an asset.Why UFCW 1518?UFCW 1518values our team's meaningful contributions and unmatched expertise that are integral to achieving our ambitious goals. As a member of ourteam, you can expect:Competitive compensation package commensurate with experienceSalary range $128,500-142,500 annuallyExtended health, dental, group life, LTD and ADD plans that values the well-being of you and your familyEligibility for our Pension Plan to ensure financial security down the roadGenerous paid time-off, starting with 20 vacation days, accrued personal time off, and statutory holidays to prioritize work-life balanceUFCW 1518 is committed to diversity and inclusion in the workplace. People with disabilities, BIPOC, immigrants, women, and LGBTQ2S+ people are encouraged to apply. Accommodations are available on request for candidates taking part in all aspects of the selection process by contacting [email protected]. #J-18808-Ljbffr

📌 Senior Director (New Westminster)
🏢 UFCW 1518
📍 New Westminster