Become a key player in Takeda's customer engagement strategies as the CXF Manager based in Toronto, Canada. Lead the CRM migration and ensure the optimization of the CXF platform.This role emphasizes your expertise in managing the transition to the Customer Experience of the Future (CXF) platform, focusing on adoption and delivering substantial value to Medical and Commercial teams. Your leadership is vital in bridging technology with business needs while ensuring compliance with global standards.



Strong collaboration with diverse functional teams will be paramount.Key Responsibilities:Lead the migration process to the CXF platform in CanadaOversee the deployment of recent CRM capabilitiesCoordinate change management and user training initiativesEnsure seamless integration with customer experience platformsMonitor and report on platform health and effectivenessRequirements:Degree in relevant fields like business or IT5-7 years of experience in CRM technologiesStrong knowledge of platforms like Salesforce and VeevaProven track record in project management and stakeholder engagementUnderstanding of compliance and data privacy in life sciencesJoin Takeda in amplifying customer experience through cutting-edge CRM innovations.#J-18808-Ljbffr

📌 Takeda'S Cxf Manager Role In Toronto
🏢 Takeda Canada
📍 Toronto