The Pepsi Equipment Supervisor (PES) contributes to the success of PepsiCo Canada by leading the marketing equipment (coolers, vendors, and fountain) placement and maintenance of equipment for a territory. This person is responsible for the supervision of front-line employees; they must lead coach and support their team to achieve both productivity and customer service objectives.
Benefits
- Competitive compensation and comprehensive benefits designed to fit your unique needs
- A dynamic and inclusive culture that promotes you to bring your whole-self to work
- Inspiring positive change for people and the planet with sustainability goals
- A supportive team that will encourage your qualified growth and development
Responsibilities
- Provide functional leadership and support to Frontline Team with the goal of Driving Service Excellence by improving Customer Service KPIs, Productivity, Process, and Cost.
- Ensure the PepsiCo equipment assets (coolers, vendors, and fountain) are maintained in a clean and organized manner.
- Coach PepsiCo technicians to drive growth in their capabilities and towards further professional goals.
- Route ride with Pepsi equipment service technicians to coach them on processes and develop their technical skills.
- Minimize equipment downtime.
- Ensure that equipment is moved and delivered per customer requirements according to PBC policies.
- Ensure the Pepsi Equipment department meets the annual operating plan budget.
Qualifications
- Bachelor's Degree preferred.
- 2-3 years of Operations experience required.
- Supervisory experience, preferred.
- Experience in a related industry, including consumer packaged goods, or vending, is a strong asset.
- Solid leadership and interpersonal skills required.
- Ability to accommodate frequent travel requirements.
- Demonstrated computer proficiency: Microsoft Suite.