Regional Director, Clinical Operations - Toronto & Ottawa | Pollin FertilityFull-Time | Executive Leadership RoleStarting Salary: $150,000+Reports to: Medical Director & Vice President, OperationsLead the Future of Fertility CarePollin Fertility is growing—and we're looking for an exceptional healthcare leader to grow with us.This is an opportunity to lead operations across our Toronto and Ottawa clinics while helping shape the future of one of Ontario's fastest-growing fertility organizations.As Regional Director, Clinical Operations, you'll be responsible for the operational performance, patient experience, people leadership, quality, and strategic growth of our clinics. You'll work alongside physicians, laboratory leaders, and executive leadership to build an organization that delivers exceptional patient care while continually improving how healthcare is delivered.This isn't a maintenance role. It's an opportunity to build, influence, and leave a lasting impact.If you're an experienced healthcare operations leader who enjoys developing teams, improving systems, and driving organizational growth, we'd love to meet you.About Pollin FertilityPollin Fertility is redefining reproductive healthcare through compassionate care, clinical excellence, and innovation.Operating across Toronto and Ottawa, we're building a modern fertility organization that combines exceptional patient experiences with technology-enabled care and operational excellence. As we continue expanding our services and footprint, we're looking for leaders who want to help shape what's next.What You'll LeadAs Regional Director, Clinical Operations, you'll oversee all operational aspects of our Toronto and Ottawa clinics while partnering closely with physicians, nursing leadership, embryology, finance, and executive leadership.You'll lead through experienced managers and clinical leaders—not by solving every problem yourself, but by building high-performing teams that consistently deliver outstanding patient care.Your areas of responsibility will include:Multi-Site OperationsLead day-to-day operations across multiple clinic locations.Ensure consistent standards for quality, patient experience, staffing, and operational excellence.Support future clinic expansion, new service lines,



and organizational growth.Develop systems and communication processes that keep teams aligned across locations.Clinical OperationsPartner with physicians, nursing leaders, and laboratory teams to ensure efficient delivery of:IVFIUIEgg FreezingCycle MonitoringThird-Party ReproductionEmerging fertility programsYou'll continuously evaluate operations, identify opportunities for improvement, and ensure every program is appropriately staffed and resourced.Leadership & CultureRecruit, coach, and develop clinic leaders while fostering a culture of accountability, collaboration, compassion, and continuous improvement.You'll oversee:Leadership developmentPerformance managementSuccession planningEmployee engagementOrganizational cultureQuality, Compliance & Patient SafetyLead quality improvement initiatives while ensuring compliance with:Accreditation requirementsInfection Prevention & Control standardsPrivacy legislationRegulatory requirementsClinical documentation standardsAudit readinessFinancial & Operational PerformancePartner with executive leadership and Finance to:Develop and manage operational budgetsOptimize staffing and resource allocationMonitor key operational metricsImprove efficiency while maintaining exceptional patient careSupport long-term organizational growthStrategic LeadershipHelp shape Pollin's future by leading:Operational improvement initiativesTechnology implementationWorkflow redesignCapacity planningNew clinic launchesCross-functional projectsWhat Makes You SuccessfulWe're looking for a healthcare leader who combines operational excellence with emotional intelligence.You likely bring:8+ years of progressive healthcare operations leadership experience.3+ years leading managers or senior clinical leaders.Experience overseeing multidisciplinary healthcare teams.Strong operational, financial, and strategic planning skills.Experience managing quality improvement, accreditation, audits,



and regulatory compliance.Demonstrated success leading organizational change.Excellent communication and relationship-building abilities.Solid analytical and decision‐making skills.A collaborative leadership style that develops people and empowers teams.RequiredRegistered Nurse (RN) or another regulated healthcare professional in good standing with the applicable Ontario regulatory college.Strongly PreferredExperience in one or more of the following:Fertility or Reproductive MedicineWomen's HealthAmbulatory CareSurgical CentresSpecialty ClinicsHospital OperationsMulti‐site Healthcare LeadershipExperience leading organizational growth, expansion projects, or multiple clinic locations is highly desirable.Why Join Pollin?We're entering one of the most exciting periods in our organization's history.This role offers the opportunity to:Shape the operational future of a rapidly growing healthcare organization.Partner directly with executive leadership and physicians.Build and mentor exceptional healthcare leaders.Influence organizational strategy.Lead meaningful change that improves patient care.Help define what modern fertility care looks like in Ontario.You'll have the autonomy to make decisions, the support of an engaged executive team, and the opportunity to build something meaningful.Compensation & BenefitsCompetitive executive compensation starting at $150,000+Comprehensive health and dental benefitsVision careLife insurancePaid vacation and personal timeLeadership development opportunitiesExecutive-level visibility and career growthWorking ConditionsFull-time, permanent positionRegular on-site presence across Toronto and OttawaTravel between clinic locations requiredHealthcare environment operating seven days per weekOccasional evenings and weekends as operational needs requireIf you're looking for a senior leadership opportunity where your experience, ideas, and leadership will directly shape the future of healthcare, we'd welcome a confidential conversation.Pollin Fertility is an equal opportunity employer committed to fostering an inclusive and diverse workplace. Accommodations are available throughout the recruitment process upon request. #J-18808-Ljbffr

📌 Regional Director, Clinical Operations (Toronto)
🏢 Pollin
📍 Toronto