Become a pivotal Client Engagement Manager at MaintainX, enhancing client onboarding experiences from contract to go-live. Your knowledge of SaaS implementation will build trust and ensure clarity throughout the journey.MaintainX is looking for an individual with over five years in client-facing implementation roles. In this position, you will be the bridge between sales and delivery, driving communication and managing client expectations effectively. Your expertise will shape a positive and predictable onboarding process,
showcasing MaintainX's commitment to customer success.Key Responsibilities:- Collaborate with sales to explain onboarding procedures- Conduct sessions to identify client needs and solutions- Lead transitions between sales and implementation phases- Serve as the single point of accountability for clients- Track progress and manage challenges during deliveryRequirements:- 5+ years of experience in qualified services- Excellent communication and facilitation skills- Familiarity with project management principles- Experience in industrial technology environments preferred- Bachelor’s degree required; further certifications advantageousEnhance onboarding experiences and foster strong partnerships as a Client Engagement Manager at MaintainX.#J-18808-Ljbffr