Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it's a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!Fairmont Jasper Park Lodge is in the midst of a multi-phase resort transformation, including all new venues, refreshed spaces, and evolving service models. Restaurant, Bar & Guest Services teams will be working in newly renovated spaces, with updated layouts, technology, and guest flow.This role is best suited for individuals who are comfortable with change, open to learning new service standards, and energized by being part of a luxury environment that is actively evolving.Job DescriptionWe invite you to join the world of luxury hospitality atFairmontJasper Park Lodge,asour newAdventure Center Associate. As an Adventure Centre Associate, you will ensure guests feel welcomed, valued, and inspired to explore. Act as a brand ambassador who elevates every interaction through genuine engagement and anticipatory service.What you will be doing:Reporting to theRecreationManager, responsibilities and essential job functions include but are not limited to thefollowing:Consistently offer professional,friendlyand engaging serviceFollow departmental policies,proceduresand service standardsDeliver intuitive, refined, and personalized service consistent with Forbes-level standardsServe as a knowledgeable ambassador of resort activities, local history, and the natural environmentCurate and lead engaging outdoor experiences including interpretive history tours, nature walks, guided hikes, bike excursions, and boat toursMaintain cleanliness and presentation of the adventure center,



retail store (Embark)and the winter activities center (seasonal), following daily checklistsEnsure clear and detailed informationboutJasper, the destination, all available activities are shared with guests and visitors.Assistwith resort activities andspecial eventsasrequiredFamiliarize guests and colleagues with Recreation facilities and programmingConduct guided tours andassistwith group requests.Process transactions efficientlyAdhere to hotel vehicle handling and safety policies whenoperatinghotel or guest vehiclesAct as first responder for any incidents and accidents while on dutyEmbrace theFairmont brand promise and luxury in your role and in all your interactions.Foster an inclusive environment where every individualfeelsvalued and respectedOther duties as assignedQualificationsYour experience and skills include:Experience with outdoor activities such as kayaking, canoeing, biking, and hikingrequiredRetail experience considered requiredCurrent First Aid and CPR certificationrequiredPleasure Craft Operator CardrequiredStrong sales abilities is an assetExcellent communication and organizational skillsStrong interpersonal and problem-solving abilitiesHighly responsible and reliableAbility to work well under pressure in a rapid-paced environmentAbility to work cohesively within a team with minimal supervisionGuest-focused mindset,remainingcalm and courteous at all timesAdditional InformationJob Perks & Benefits:Join our team and enjoy a range of exclusive colleagueperks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties,



specialdiningand wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.In addition,What is in it for you:Starting rate of pay: $18.44/hourSubsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additionalmeals can bepurchasedfor $4/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & WhistlerDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses.About the Application Process:At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partnerAssessFirstprompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [emailprotected] #J-18808-Ljbffr

📌 Adventure Center Associate (Jasper)
🏢 FAIRMONT
📍 Jasper