Shape the future of mobility as the Aftersales Manager at BYD Canada. You will lead aftersales operations to drive dealer performance and customer satisfaction in the electric vehicle market.This influential position involves managing a wide range of aftersales aspects, from service engineering to warranty oversight, ensuring that BYD Canada's dealers meet and exceed service standards. Your analytical skills will support operational improvement opportunities and effective training implementations.Key Responsibilities:Directly oversee the aftersales team and operationsTrack dealer KPIs and service performance metricsImplement service standards aligning with market needsCoordinate dealer training on EV and service processesConduct warranty performance audits and investigationsRequirements:Bachelor's in Engineering or Automotive Technology8-10 years in aftersales, including leadershipExperience with dealer network management in CanadaStrong communication and public speaking abilitiesMust travel across Canada (30%-50%)Harness your passion for electric vehicles and aftersales operations with BYD Canada to create exceptional customer experiences.#J-18808-Ljbffr

📌 Byd Canada Aftersales Operations Leader (Toronto)
🏢 BYD North America
📍 Toronto