Citi is looking for a strategic Apps Support Group Manager proficient in Pega and AI. This position involves overseeing critical applications and ensuring operational efficiency across various environments.In this leadership role, you will manage a team dedicated to the support of mission-critical platforms. Your extensive experience in Apps Support and stakeholder management will help achieve business objectives. Direct communication with senior leaders and a focus on incident resolution will be crucial for success in this role.Key Responsibilities:Ensure system availability for Pega and AI platformsOwn the incident management cycle from detection to resolutionFoster relationships with offshore vendor teamsPartner with product teams on system impactsEnhance operational efficiencies through automationRequirements:10+ years in relevant Apps Support rolesLeadership experience in technology environmentsStrong stakeholder management capabilitiesBackground in project managementEffective communication with technical teams and stakeholdersShape the future of technology support at Citi by applying your advanced Apps Support knowledge.#J-18808-Ljbffr

📌 Citi Apps Support Group Manager Role (Mississauga)
🏢 Citigroup
📍 Mississauga