Assistant Manager - Full Time (Toronto - Toronto Eaton Centre)

- Toronto, ON
- Full-Time

Job Description

OAK + FORT is a fashion and lifestyle brand that provides attainable luxuries consisting of modern essentials in full collections of womenswear, menswear, accessories, jewelry, beauty, and homeware.

At the heart and core of it all, it’s our people that matter most. We offer a work ethos that is driven by endless passion, intellectual curiosity, and perennial creativity.

What You’ll Do:

As the Assistant Manager you will support client service, sales, overall productivity, visual merchandising, operations, and people management functions of the store. You will support adherence to store and district goals, operational excellence, alignment with company concepts and culture to drive maximum profitability and compliance with company goals and priorities.

What You’re Responsible For:

- Meet minimum sales requirements based on store volume (corporate goal)
- Provide exceptional client experience by executing OAK+FORT Sales Culture
- Build and manage client relationships through client database recording
- Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
- Provide industry knowledge through awareness of products and prices in the market
- Drive sales through OAK+FORT eCommerce purchases and social media platformsMaximize sales during special events and customer services
- Ensure store team processes cash desk operations with engagement, efficiency, and accuracy
- Respond and appropriately resolve customer complaints and service opportunities

Staff Development





- Source and hire top candidates to build a high performing team
- Build and maintain relationships with store team, peers, and relevant partners
- Train and develop high performing staff to maximize productivity
- Provide timely feedback and active informal training to staff
- Inspire and motivate team through demonstrating leadership qualities
- Ensure staff are adhering to OAK+FORT Sales Culture and service expectations
- Initiate and communicate team objectives and updates with Management team and corporate partners
- Participate in the monthly Manager’s meetings

Store Functionality

- Participate in training and execution of floor management
- Ensure the right quantity of stock is in the right place at the right time
- Maintain proper presentation of merchandise in accordance with corporate directives
- Oversee stock room set-up and organization
- Ensure stock team ships and receives merchandise with accuracy and efficiency
- Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience
- Adhere to loss prevention policies to prevent external and internal theft

What We’re Looking For:

- Retail leadership experience leading a similar volume location




- Ability to influence and drive results through others
- Strong business acumen
- Ability to communicate and coach effectivelyAdaptable and resourceful
- Focus on people development and growth opportunities
- Present ideas and recommendations in a professional, organized, and logical manner

Why You’ll Love It Here:

- Bonus + commission program
- Extremely generous employee discount starting from day one
- Health and dental benefits (for eligible full-time positions only)
- Paid vacation time off (for eligible full-time positions only)
- An opportunity be a part of our growth journey
- Access to training and development programs
- Work amongst an exceptionally talented team

OAK + FORT is an Equal Employment Opportunity employer. We are committed to providing a respectful, diverse, and unique approach to hiring individuals in the communities in which we operate – allowing each person to be their authentic selves. Our hiring commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to any disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture team. Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location.

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📌 Assistant Manager - Full Time (Toronto - Toronto Eaton Centre)
🏢 Push Operations
📍 Toronto