Elevate homebuyer engagement with Mattamy Homes as a Full time Online Buyer Experience Specialist in Ottawa, Ontario. Drive lead generation while promoting Mattamy’s quality communities and services.
As an Online Buyer Experience Specialist, you will be essential in achieving lead-generation goals and enhancing online initiatives. Your role involves interacting directly with prospective homebuyers via emails, live chat, and customer communications, while ensuring exceptional service aligned with company standards. By maintaining a positive homebuying experience, you will contribute significantly to Mattamy’s sales performance.
Key Responsibilities:
• Achieve online lead-generation and appointment-setting goals
• Serve as the first point of contact for customer inquiries




• Deliver excellent customer service during the homebuying process
• Qualify prospects and provide accurate information on offerings
• Utilize CRM tools for lead tracking and follow-up
Requirements:
• 2+ years in sales, marketing, or customer service
• Proficiency with CRM systems and digital communication tools
• Excellent verbal and written communication skills
• Organized with strong time management abilities
• Flexibility to work evenings and weekends
Bring your sales and customer experience expertise to Mattamy Homes and enhance the homebuyer journey.
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📌 Full-Time Online Buyer Specialist at Mattamy (Ottawa)
🏢 Mattamy Homes
📍 Ottawa