Lead a passionate team at Autodesk as a Technical Adoption Manager in the Americas. Drive product adoption, enhance processes, and support customer outcomes while fostering a culture of collaboration.In this leadership role, you'll manage Technical Adoption Specialists focused on increasing Autodesk product and service usage. You'll balance empathy and operational rigor to enhance service delivery and develop team members through ongoing feedback and personalized development. Your impact will include evolving the adoption model and reinforcing strategic priorities to meet rapidly changing demands.Key Responsibilities:Manage onboarding and service delivery for Autodesk productsFoster team motivation and operational excellenceMonitor performance and customer satisfaction metricsResolve escalated operational and service delivery issuesCoach team for continuous performance growthRequirements:5+ years leading teams in a SaaS environmentBachelor's degree; advanced degree preferredProven experience in customer success initiativesStrong communication and relationship-building skillsWilling to travel up to 30%As a Technical Adoption Manager, empower your team and enhance Autodesk's customer engagement initiatives.#J-18808-Ljbffr

📌 Technical Adoption Manager At Autodesk (Montreal)
🏢 Autodesk
📍 Montreal