Drive transformational change as a Senior Manager of Human-Centered Change within Salesforce Qualified Services. Utilize your strong public sector experience to enhance delivery excellence and ensure customer success.In this strategic role, you will leverage over 8 years of experience in customer-facing positions. You'll oversee the delivery of complex change management initiatives while utilizing AI tools to guide best practices. This position emphasizes organizational analysis, stakeholder alignment, and leadership coaching to foster a thriving Experience Services team.Key Responsibilities:Serve as a trusted advisor on change managementConduct change impact and readiness analysesDevelop comprehensive change strategies for complex transformationsLead execution of change management activitiesDrive stakeholder engagement and alignmentRequirements:8+ years in customer-facing rolesExpertise in Human-Centered Change and Design ThinkingExcellent verbal and written communication skillsProven relationship management abilitiesBA/BS or MA/MS in a relevant fieldBecome a key player in enhancing Human-Centered Change delivery within Salesforce to ensure exceptional experiences.#J-18808-Ljbffr

📌 Senior Manager For Human-Centered Change (Toronto)
🏢 Salesforce Partner Canada
📍 Toronto