Elevate Accommodations Plus International by leveraging technology as the Director of Technical Operations in Markham, Ontario. Oversee IT services and enhance employee satisfaction globally.The Director will play a crucial role in refining API's internal systems and ensuring optimal operational practices. This senior position requires leadership across teams in Recent York and Pune, emphasizing responsiveness and quality service. You will be pivotal in managing IT infrastructure, helpdesk operations, and corporate systems,



contributing to the overall success of a globally distributed workforce.Key Responsibilities:Lead IT service delivery and management initiativesConduct performance reviews and coaching for IT staffOversee corporate systems and internal IT governanceEstablish helpdesk SLAs and improve ticket resolutionDevelop a multi-year roadmap for IT operationsRequirements:15+ years in IT operations, with significant leadership experienceHands-on experience in enterprise helpdesk operationsStrong background in managing hardware and software assetsProficient in Microsoft 365 and identity managementExperience with compliance audits and standardsYour leadership can transform technology into a driver of employee success at API.#J-18808-Ljbffr

📌 Technical Operations Leader At Accommodations Plus International (Markham)
🏢 Accommodations Plus International
📍 Markham