Elevate customer satisfaction as a Bilingual Inside Sales & Customer Service Representative in Guelph, Ontario. Use your French and English skills to support clients and streamline sales processes.
Join a respected company in the natural products distribution sector, seeking a bilingual professional for their customer service team. This on-site position offers a Monday-to-Friday schedule, allowing you to thrive in a supportive workplace. You'll leverage your experience in sales support, relationship building, and customer service to enhance the customer journey.
Key Responsibilities:
• Serve as the primary contact for customers via phone and email
• Provide bilingual customer service with exceptional communication
• Process orders accurately and efficiently to meet client needs
• Respond to inquiries about products, pricing, and order status
• Recommend suitable products and handle customer concerns professionally
Requirements:
• Fluent in French and English, written and verbal
• Experience in customer service or sales environments
• Proficient with Microsoft Office and computer systems
• Robust organizational and multitasking skills
• Positive attitude with a team-focused approach
Utilize your bilingual skills and customer service experience to enhance relationships and drive sales at a dynamic company in Guelph.
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