We believe dining is an important part of joyful living. Our dining room is a place where residents gather, connect, and feel at home.
This is a working leadership role, where the successful candidate will actively serve residents while supporting and guiding the server team.
Key Responsibilities
Team Leadership:
Lead by example in all aspects of dining room service including greeting residents, taking orders, and serving meals.
Provide on-shift guidance and coaching to servers and current staff.
Support the Head Chef with server performance reviews.
Assign and supervise completion of daily service tasks.
Troubleshoot service issues and elevate concerns when appropriate.
Team Coordination
Assist with scheduling for the server team.
Help coordinate staff time-off requests and absences.
Support training and mentoring of recent team members.
Maintain smooth communication between the kitchen and dining room teams.
Monitor service flow, table turnover, and cleanliness standards.
Resident Experience
Build positive relationships with residents and respond to requests with professionalism and care.
Help create a warm and dignified dining atmosphere that reflects the Cherish community.
Support themed dinners, family events, and special occasions.
Safety & Compliance
Ensure all health and food safety protocols are followed.
Maintain clean and organized service areas.
Monitor adherence to dress code, safety practices, and qualified standards.
Qualifications
Criminal Record Check with Vulnerable Sector clearance.
Bondable.
1+ year supervisory experience.
2+ years serving experience.
Experience working with seniors is considered an asset.
Education & Certifications
Grade 12 or equivalent combination of education and experience.
WHMIS certification.
Food Safe Level 1 (completed within the last two years).
Serving it Right.
Language
English Fluency written and oral required.
📌 Dining Room Team Lead Pt Langford
🏢 Cherish at Central Park
📍 Langford
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