You’ll love it here! We are hiring immediately for a customer service supervisor, which we call an operations team lead. As a customer service supervisor, you will lead and coach a team of specialists and work together to create an amazing customer experience.

Join us and grow your career with our retail team as a customer service supervisor.

What you’ll do:
Motivate and inspire your team to respond customer concerns and create an amazing customer experience
Cultivate an inclusive team and learning culture while having fun!
Oversee store KPI’s (revenue, merchandising standards, inventory health, health & safety)
Maintain a healthy profit and loss

What we’re looking for:
Full-time availability
2+ years’ experience leading a retail team of at least 15 associates
2+ years’ experience managing and reviewing operational expenses and revenue
Proven track record of achieving and exceeding sales goals
Ability to create an inclusive, fun, and secure work environment

Why you’ll love it here:
Employee discounts on awesome tech
Competitive compensation and advantages
Flexible schedules as per business needs




Supportive leaders who care about you and your wellbeing
An inclusive, fun, and supportive team who you will quickly call friends
Training programs to build current and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (assistant retail manager).

Base pay range

Hourly pay rate: $22.26 - $25.57This job is eligible for a company performance bonus in addition to the compensation range above.

Pay may vary by province. Pay listed is for the location advertised.

Unit C - 225 High Tech Road, Richmond Hill, ON L4B 0A6This posting is for a vacancy.

📌 Customer Service Supervisor Richmond Hill (Canada)
🏢 Best Buy Canada
📍 Canada