Your Responsibilities
Administrative support for 3rd party service providers (Warehouse, Delivery, Installation)
Invoicing auditing
Partner compliance tracking - contracts, SOPs, COIs, certifications
Customer satisfaction/scorecards
Freight and property damage claims
Corrective action control & follow up
Delivery & Install planning coverage

What we are looking for
Strong administrative and coordination skills, with the ability to support multiple external service providers and internal stakeholders
Experience working with third-party logistics, delivery, installation, service, or field operations partners
A detail-oriented approach to invoice review, cost validation, and supporting accurate vendor billing
Ability to monitor contract requirements, service standards, and compliance expectations across external providers
Comfortable following up on corrective actions, service failures, claims, and open operational issues through to resolution
Solid communication skills,



with the ability to gather information, clarify requirements, and keep stakeholders informed
Practical understanding of delivery and installation planning
Organized and process-driven, with the ability to maintain trackers, documentation, and follow-up routines
Able to identify recurring issues, escalate risks appropriately, and support continuous improvement across the external service network
Comfortable working in a quick-paced setting where priorities can shift and timely follow-up is critical
Bilingual in French is an asset

The salary range for this position is $60,000 to $70,000 annually. This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education, experience, relevant skills, and alignment with market data.

$60,000 - $70,000

📌 External Supply Chain Services Coordinator Toronto
🏢 Miele
📍 Toronto