Overview
To provide overall management and accountability for the effective and efficient functioning of the program. Ensure all contract expectations and milestones are met. To lead the team in day-to-day operations.

Responsibilities
Provide comprehensive management and leadership
Ensure achievement of program deliverables
Ensure client eligibility and employment eligibility requirements are being met
Provide direction for daily operations
Conduct regular team meetings to ensure the flow of communication
Handle staff concerns, conflict management and creative problem-solving
Delegate responsibility and assign tasks
Provide training and be involved in the initial onboarding of current team members
Ensure file requirements are met, satisfying contract expectations
Engage in recruitment (client, employer, service providers) activities
Attend networking opportunities representing the company and program
Address client and employer concerns following policy and best practices
Lead ongoing program review
Manage physical resources, information management,



communication, and marketing
Provide coverage and/or carry caseload, as needed

Qualifications
Degree in related discipline; CCDP Designation or a Specialized Career Development Certificate
Three years in Leadership role
Three Years of Project Management Experience
Experience working in a client-based industry
Strong decision-making and conflict-resolution skills
Strong written and oral communication skills
Interview and assessment training
Demonstrated ability to mentor and lead a team to achieve daily, weekly, monthly goals

Job Type: Full time

Pay: From $30.00 per hour

Advantages:
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
Vision care

Experience:
project management/leadership role: 3 years (required)
career development: 3 years (required)

Work Location: In person

📌 Program Manager Lethbridge
🏢 Recognized
📍 Lethbridge