We are looking for a motivated operations assistant to support our dispatch and logistics team. This is an excellent for someone looking to build a career in transportation and logistics.
Key Responsibilities
Assist senior dispatchers with daily dispatch operations
Track and trace company drivers and shipments
Communicate load details, pickup, and delivery instructions to drivers
Update dispatch systems with accurate load and driver information
Respond to driver and customer inquiries in a qualified manner
Manage ACI eManifest submissions, ensure customs compliance for Canada–U.S. shipments, coordinate with brokers and drivers, and handle trucking office administrative tasks.
Assist with documentation, billing support, and data entry
Report delays, issues, or exceptions to senior dispatch staff
Perform other administrative and operational tasks as required
Qualifications
Previous dispatch or logistics experience is an asset but not required
Strong communication and organizational skills
Ability to multitask and work in a fast-paced environment
Computer skills (Microsoft Office, email, data entry)
Willingness to learn and grow within the company
Positive attitude and strong work ethic
Strong typing speed and accuracy
Fluent in English (spoken and written)
Additional languages (Punjabi, Hindi, French) are an asset
Punctuality is mandatory — attendance and reliability are non-negotiable
Previous experience in a trucking or logistics office with knowledge of ACI eManifest filings, customs clearance procedures, and cross-border shipping operations as an asset.
What We Offer
Training and hands-on learning
Chance for career growth into Dispatcher and Senior Dispatcher roles
Stable, team-oriented work setting
Willingness to train the right candidate with a robust work ethic
Job Types: Full-time, Permanent
Pay: $17.80-$22.00 per hour
Benefits:
Dental care
Extended health care
Life insurance
On-site parking