Job Overview

We are seeking a friendly and organized Front Counter Customer Service Representative to join our team. This role involves providing exceptional service to customers, managing transactions, and supporting various operational functions within our dealership or service center. The ideal candidate will possess solid communication skills, a customer-focused attitude, and familiarity with dealership operations or related supply chain processes. This position offers an prospect to work in a dynamic environment where attention to detail and efficiency are valued.

Responsibilities
Greet customers promptly and professionally at the front counter
Assist customers with inquiries, service scheduling, and product information
Process purchases, returns, and payments efficiently
Support procurement activities including sourcing and negotiation with vendors
Maintain organized records of transactions and inventory levels
Collaborate with the supply chain team to ensure timely availability of parts and supplies




Utilize mechanical knowledge when assisting with product or equipment questions
Operate forklifts or other equipment as needed (training provided)
Use CMMS or demand planning tools to support operational workflows
Uphold safety standards and ensure compliance with company policies

Experience
Previous dealership experience is highly desirable but not mandatory
Experience in data entry, purchasing, or procurement is preferred
Background in customer service roles, especially within manufacturing, HVAC, or supply chain environments, is advantageous
Mechanical knowledge or experience working with forklifts can be beneficial
Strong negotiation skills and sourcing experience will be considered assets
Excellent communication skills and a qualified demeanor are essential for success in this role
Must have 1-2years Bakery experience

Pay: $18.25-$19.00 per hour

Work Location: In person

📌 Front Counter Customer Service Port Coquitlam
🏢 Europe Bakery & Deli
📍 Port Coquitlam