We’re looking for an experienced Commercial Lines Account Manager to join our team and service a commercial book of business. This is a full cycle role, you’ll manage renewals, endorsements, new business, and everything in between, with a strong emphasis on strategic coverage reviews that keep clients properly protected as their businesses evolve.

The Responsibilities:
Manage the full policy lifecycle for a commercial book of business, current business submissions, renewals, endorsements, certificates, and cancellations
Conduct strategic renewal reviews to identify coverage gaps, changes in exposure, and market opportunities
Prepare and present renewal and current business proposals with clear, client friendly explanations
Market accounts to our broad carrier panel and negotiate terms on behalf of clients
Build and maintain strong relationships with clients, underwriters, and insurer partners




Keep client records and documentation accurate and up to date in the broker management system
Collaborate with producers and the broader commercial team on account strategy and current opportunities

Experience:
RIBO licence (required)
3+ years of experience in commercial lines brokerage
Strong working knowledge of commercial coverages and policy wordings
Ability to manage a high-volume book with accuracy and attention to detail
Client-first mindset with strong written and verbal communication skills
Experience with Applied Epic or a similar BMS is an asset
Self-motivated

This is a in office position available out of our Oshawa office. Hybrid work available for an experienced candidate for a maximum of 2 days.

📌 Commercial Insurance Account Manager Oshawa
🏢 Roughley Insurance Brokers
📍 Oshawa