Join Our Team as a Personal Lines Customer Solutions Representative!
Are you a people-oriented professional who takes pride in delivering outstanding customer service? Do you thrive in a quick-paced, team-driven environment where your communication skills and attention to detail make a real difference? We’re looking for a RIBO-licensed Customer Solutions Representative to join our dynamic team.
In this role, you’ll be the friendly and knowledgeable voice our clients rely on — helping them with product information, policy updates, and solutions tailored to their needs. If you’re passionate about client care, eager to grow your insurance career, and ready to be part of a supportive workplace that values excellence and teamwork, we’d love to hear from you!
Qualifications
RIBO License — required
Minimum 2 years of experience in the insurance industry
Strong customer service
Excellent communication and phone etiquette
Organized, professional, and customer-focused
Responsibilities
Respond to customer inquiries via phone and email
Provide product information, pricing, and customer support
Resolve customer issues professionally
Maintain accurate customer files and account updates
Collaborate closely with the sales team to meet client needs
Schedule
Monday to Friday 8:30AM-4:30PM
Job Type: Full-time
Pay: $50,000.00-$65,000.00 per year
Advantages:
Dental care
Employee assistance program
Extended health care
In office parking
Paid time off
RRSP match
Vision care