Join Crown as a Tenant Services Administrator and champion tenant satisfaction. Be a key player in nurturing relationships and enhancing tenants' experiences in office management.

The Tenant Services Administrator role is critical for maintaining a positive tenant atmosphere. Focusing on tenant inquiries, requests, and satisfaction, you will collaborate with multiple teams to create meaningful interactions and foster a culture of service excellence.

The position includes managing tenant events and communications, ensuring their needs are met proactively.

Key Responsibilities:
Proactively engage with tenants to address needs
Address feedback and concerns with professionalism
Coordinate community-building events and activities
Ensure accurate maintenance of tenant records
Assist with parking administration and compliance

Requirements:
Relevant post-secondary education required
Customer service experience preferred, especially in hospitality
Solid skills in Microsoft Office applications
Must have valid G driver’s license
Solid communicator with a customer-centric mindset

Help to create a welcoming and responsive workplace for all tenants at Crown.
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📌 Crown Tenant Services Administrator Role Ottawa
🏢 Crown Property Management
📍 Ottawa