Take charge of operational resiliency at BMO as the Senior Manager in Engineering & Platforms. Drive strategic improvements, align technology risk, and ensure compliance within a hybrid work workplace.This senior role requires a proactive leader with over 7 years of experience in IT operations or resiliency management, reporting directly to senior technology executives. You will strategically influence the operational resiliency roadmap, analyze incidents to identify risks, design remediation plans, and lead executive communication efforts.
Your ability to manage complexities across hybrid environments is key.Key Responsibilities:Drive operational resiliency roadmap for CIO's portfolioAnalyze incidents for root cause and risk patternsLead monthly resiliency reviews with the CIOBuild executive-level presentations for tech stakeholdersMonitor service delivery across hybrid environmentsRequirements:7+ years in IT operations or resiliency managementExperience working with senior technology leadershipKnowledge of ITSM life cycles and ITIL accreditationFamiliarity with cloud and on-prem resiliencyProficiency in Incident and Problem ManagementExcel in this vital role ensuring technology services maintain resilience and compliance for BMO.#J-18808-Ljbffr