Software Development Manager, Promotions Customer Experience (PCX)About the RoleWe're looking for an SDM to own and grow one of our Promotions and Deals Frontend teams. You'll lead a team of ~8-10 SDEs building systems that process billions of pricing and promotions signals daily, powering the deal and coupon experiences customers see across Amazon's retail surfaces.What You'll DoOwn the technical roadmap, delivery, and operational excellence for your team's servicesDrive Prime Day and peak-event readiness - your systems are on the critical path for every major sale eventPartner with senior engineers to reduce latency, improve scalability, and harden service architectureManage hiring, development, and retention for your teamCollaborate cross-functionally with Retail Pricing, Deals, Coupons, and CX teams to align on platform strategyReduce operational toil through automation, better tooling, and self-service capabilitiesBasic Qualifications3+ years of engineering team management experience7+ years of working directly within engineering teams experience3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience8+ years of leading the definition and development of multi tier web services experienceKnowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operationsExperience partnering with product or program management teamsPreferred QualificationsExperience in communicating with users, other technical teams, and senior leadership to collect requirements,



describe software product features, technical designs, and product strategyExperience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.Jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.BenefitsAmazon offers comprehensive perks including:health insurance (medical, dental, vision, prescription, basic life & AD&D insurance)Registered Retirement Savings Plan (RRSP)Deferred Profit Sharing Plan (DPSP)paid time offother resources to improve health and well-beingWe thank all applicants for their interest, however only those interviewed will be advised as to hiring status.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr

📌 Software Development Manager, Promotions Customer Experience (Vancouver)
🏢 Amazon
📍 Vancouver