Lead CRM communications as a Senior Product Manager at eBay, optimizing strategies across multiple channels including Email and Push notifications. Elevate customer interactions to drive growth.
This role in eBay’s Conversion Programs team places you at the center of developing impactful customer communication strategies. Utilizing your experience in e-commerce, you will innovate within a multimillion-dollar communications portfolio, aiming to maximize performance and customer satisfaction. Engage with various teams to align product vision and execution strategies seamlessly.
Key Responsibilities:
• Lead the development and execution of the product roadmap
• Identify data-driven prospects for product enhancements
• Author A/B tests and recommend impactful changes
• Develop PRDs and manage dependencies for project execution
• Evaluate performance metrics and make scaling recommendations
Requirements:
• 5+ years in product management or growth marketing
• Robust background in lifecycle communications for e-commerce
• Exceptional skills in data analysis and test execution
• Proficient in communication with technical teams
• Detail-oriented focus on project management and execution
Transform eBay’s customer communication strategies utilizing your expertise in product management and data-driven decision making.
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