Lead the Service team at D-Wave, a pioneer in quantum computing. Drive excellence in service delivery, maintenance, and system reliability while ensuring outstanding customer experiences.D-Wave is in search of an experienced Service Manager to manage its Hardware Engineering Department's Service team. This role focuses on overseeing final integration, field installations, and continuous improvements for quantum computing systems. You'll collaborate with cross-functional teams to enhance service strategy and monitor system performance.Key Responsibilities:Lead and develop Service Engineers and SpecialistsOversee system monitoring, servicing, and maintenanceDevelop and administer Service policies and proceduresManage relationships with customers and service partnersEnsure timely resolution of technical issuesRequirements:Bachelor's in Mechanical Engineering or related field10+ years in electro-mechanical systems supportProven leadership in technical team managementStrong problem-solving and communication skillsExperience in operational process developmentHarness your expertise in managing complex systems at D-Wave to deliver exceptional service and operational excellence.#J-18808-Ljbffr

📌 Service Manager At D-Wave Quantum (Burnaby)
🏢 D-Wave
📍 Burnaby