The System Administrator (Network Support) will provide Windows/Linux server and network support. Additional tasks will include maintaining systems, troubleshooting customer-related issues and assigned project work.

Requirements
Monitoring managed customer equipment
Take lead on Project work
Managing & monitoring the ticketing system queue
Providing remote troubleshooting and onsite troubleshooting as required
Performing administrative tasks and troubleshooting for managed desktop clients
Reviewing and analyzing logs such as security and maintenance log files
Escalating to next level technical/vendor support as needed
Proactively contacting customers when critical events require
Staying current with technology
Participation in projects as required
Some physical work/lifting is required
Rotating on-call pager coverage is required. Schedules are mutually agreed upon, and can change in keeping with business needs
Strong communication skills – written and verbal
Excellent customer service skills in person,



over the phone and via email
Solid multitasking, troubleshooting and analytical thinking skills
Valuable time management skills, the ability to work independently
Ability to multitask

Qualifications
4 years of Linux System Administration experience
Good experience with Linux variants such as Centos, Debian, Red Hat, Ubuntu etc.
4 years of experience with Windows Server 2003/2008/2012/2016 and Windows Desktop 7,8,10 Admin
Hands-on experience with VMWare
Hyper-V experience is an asset
Experience with various firewalls – CISCO, Fortigate, SonicWall etc.
Juniper experience is an asset
Understanding of Internet Services, DNS, Bind, SMTP-mail servers, Web-Hosting, VPN, SAN
A positive understanding of TCP/IP and general networking and systems security

This is permanent position located in Toronto, ON
J-18808-Ljbffr

📌 System Administrator Network Support Richmond Hill (Canada)
🏢 Onico Solutions
📍 Canada