Lead application support initiatives as a Production Support Engineer focused on banking applications. Expertly navigate Java, PL-SQL, and scripting tools to resolve issues and optimize performance.
Possessing 6 years of experience in enterprise application support within financial sectors, your role will emphasize root cause analysis, data validation, and productive scripting capabilities. Collaborating with cross-functional teams and utilizing monitoring tools such as Dynatrace and ITRS is essential for maintaining system health and addressing complex issues effectively.
Key Responsibilities:
• Support enterprise-grade banking applications and systems
• Conduct thorough root cause analysis and validation
• Enhance operational efficiency through scripting




• Troubleshoot application problems using monitoring tools
• Lead efforts in incident and problem management
Requirements:
• 6 years in application support within banking
• Expertise in Java and PL-SQL required
• Proficient in Shell, Perl, and Python scripting
• Familiar with Dynatrace, Splunk for monitoring
• Solid ITIL knowledge, especially using ServiceNow
Utilize your extensive expertise to drive system reliability and performance improvements across key banking applications.
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📌 Production Support Engineer Banking Applications Toronto (Canada)
🏢 Capgemini
📍 Canada