Lead complex projects and define technical standards
Apply automation and AI to optimize project outcomes and improve efficiency
Design test environments and resolve critical technical escalations
Build technical skills across the team and mentor others
Advocate for product enhancements based on customer feedback
Represent Cisco at industry events to share expertise

Requirements
Bachelor’s degree with 8+ years of experience, or Master’s degree with 6+ years of experience, or equivalent work experience
Expert-level certification (e.g., CCIE) is required
Bilingual Fluency Canadian French + English
Data Center: Proficiency in Nexus, MDS, SAN, Fibre Channel, and VMware hypervisors
Enterprise Networking: Expertise in routing, switching, wireless, and security protocols
Automation: Advanced skills in programmability, orchestration, and DevOps frameworks
Security: Knowledge of firewalls, identity access control, and zero trust network access (ZTNA)
Integration: Experience with cloud and hybrid networking, Cisco DNA Center, and observability frameworks

Demonstrates expertise in leading complex projects, applying automation and AI for efficiency,



and mentoring teams in technical skills. Proficient in data center technologies, enterprise networking, and security protocols, with a robust focus on customer advocacy and industry representation.

Highest-signal resume keywords
Expert-Level Certification (CCIE)
Bilingual Fluency Canadian French + English
Data Center Proficiency (Nexus, MDS, SAN, Fibre Channel, VMware)
Enterprise Networking Expertise (Routing, Switching, Wireless, Security Protocols)
Advanced Skills in Automation (Programmability, Orchestration, DevOps)

ATS Optimization Keywords

Hard Skills
Project Leadership
Technical Standards Definition
Test Workplace Design
Critical Technical Escalation Resolution
Customer Feedback Advocacy

Soft Skills
Mentoring
Team Building

Certifications & Qualifications
Expert-Level Certification (CCIE)

Industry Keywords
Automation
AI Optimization
Security Protocols
Zero Trust Network Access (ZTNA)

Tools & Technologies
Cisco DNA Center
Observability Frameworks
Cloud Networking
Hybrid Networking
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📌 Customer Experience Technical Leader Montreal (Canada)
🏢 Jobtailor
📍 Canada