Shift Paradigm is an execution-led strategic consultancy that bridges the gap between enterprise strategy and technical reality. We partner with Fortune 500 brands and emerging leaders to solve the inherent complexity of modern digital marketing. As partners to the world's leading MarTech platforms, including Adobe, Salesforce, Optimizely, and Braze, we deploy integrated experts across data analytics, marketing strategy, technology development, engineering, and revenue operations to ensure our clients' tech stacks don't just exist, but perform.Director, Engineering and DevelopmentLocation: Remote, US or CANTravel: None — this is a fully remote position; candidates must be located in North America.About SH/FTSH/FT is a client services business that focuses on implementing and activating technology and data to make sales and marketing work. Our people bring combined experience across technology, data and analytics, business strategy, and campaign operations to accelerate our clients' businesses. We keep pace with change in modern marketing and technology in order to create effective, scalable, and future-proof solutions for clients that span both the Fortune 500 and emerging industry leaders. We have also built strong relationships with the world's most influential martech platforms and are key partners to them and their clients.The RoleAs Director of Engineering and Development, you'll lead SH/FT's engineering practice across platform engineering, web and web application development, and custom software development. You'll own the people, the craft, and the output of the engineering team — setting technical standards, building capacity, and ensuring delivery quality across client engagements. This role also involves participating in pre-sale scoping, representing SH/FT's engineering capabilities in client-facing settings, and contributing a clear point of view on how AI is reshaping software development.What You'll AccomplishEngineering Leadership and Team DevelopmentLead and develop a team of front-end engineers, back-end engineers, architects, and solutions engineersSet and uphold technical standards, code quality practices, and engineering culture across the teamBuild team capacity and capability intentionally, identifying skill gaps and creating development pathways that keep the team ahead of client needsCreate structure and process where it is needed, without over-engineering the way the team worksFoster an environment where engineers can do their best work, ask hard questions, and grow professionallyBring a clear, informed point of view on how AI is changing software development, delivery workflows, and what it means for how a professional services engineering team should be structured and operateChampion the integration of AI-assisted development tools, code generation, testing automation, and other AI-enabled workflows across the engineering teamHelp SH/FT and its clients think through the implications of AI on custom development timelines, cost structures,



and build-versus-buy decisionsStay current on the AI development landscape and translate that into practical guidance for both the team and client stakeholdersClient Delivery and Technical OversightOwn the quality and integrity of engineering output across client engagements, from architecture decisions through to deploymentPartner with project and delivery leadership to ensure engineering work is scoped correctly, resourced appropriately, and delivered on timeProvide hands‐on technical guidance and escalation support on complex or high‐risk deliverablesMaintain visibility across active engagements to identify risk early and keep delivery on trackPre‐Sale Scoping and Client EngagementParticipate in pre‐sale conversations to assess custom development requirements, translate business needs into technical scope, and develop accurate level‐of‐effort estimatesShow up with confidence and credibility in client‐facing settings, including discovery sessions, architecture reviews, and executive presentationsHelp clients understand the trade‐offs between custom development and platform‐native capabilities, including total cost of ownership, timeline, and long‐term maintainabilityContribute to RFP and RFI responses, ensuring technical accuracy and a clear articulation of SH/FT's engineering approach and differentiatorsPractice DevelopmentIdentify opportunities to build reusable frameworks, accelerators, and engineering assets that improve delivery speed and consistency across engagementsPartner with the VP of Technology Services and other practice leads to shape how SH/FT positions and grows its engineering and development capabilitiesWhat You BringExperience & Expertise8 or more years in software engineering or development roles, with at least 3 years leading engineering teams in a professional services, consulting, or agency environmentDemonstrated experience building and developing engineering teams in environments where process is still maturing and the work requires figuring things out in real timeTrack record of managing delivery across multiple concurrent client engagements without sacrificing qualityStrong communication skills and the confidence to lead technical conversations with client stakeholders at all levels, from developers to C‐Suite executivesExperience scoping custom development work, writing statements of work, and setting realistic client expectations around timelines and complexityExperience in developing and working with teams across geographical regions, including integrating nearshore and offshore teamsSkills & CapabilitiesBroad engineering fluency across front‐end development, back‐end systems, API design, systems integration, and cloud infrastructure (AWS, Azure,



etc.)Experience working within or alongside martech ecosystems such as Salesforce Marketing Cloud, Adobe Experience Platform, Marketo, or similar platformsFamiliarity with Agile and waterfall delivery methodologies and the judgment to apply the right approach to the right engagementAbility to review, critique, and guide technical architecture decisions across a range of languages, frameworks, and infrastructure patternsActive, informed perspective on how AI is changing software development, including experience with AI‐assisted coding tools, prompt engineering for development workflows, and the broader implications for engineering team structure and delivery economicsExperience evaluating, piloting, or implementing AI‐native development practices within a team or organizationAbility to help clients and internal stakeholders think critically about AI in the context of custom development, not just as a productivity tool but as a strategic input to build‐versus‐buy and sourcing decisionsMindsetComfortable presenting complex technical concepts to non‐technical audiences in a way that builds confidence and drives informed decision‐makingExperience contributing to business development conversations, including pre‐sale positioning and proposal developmentWhat We OfferCompetitive compensation aligned with your experience and impactRemote flexibilityCollaborative culture that values diverse perspectives and innovative thinkingWork that makes a measurable difference for your clientsWhy SH/FT:SH/FT is a consultancy built for transformation. We bridge the gap between marketing, data, and technology to unlock growth for some of the world's most recognized brands. As Director of Engineering and Development, you will shape how our clients build and scale technology solutions, lead a team of talented engineers doing genuinely complex work, and have a real voice in how SH/FT's engineering practice grows and evolves.As required by law, SH/FT provides a reasonable range of compensation for roles that may be hired in California, Colorado, Hawaii, Recent York, Recent Jersey, or Washington. The salary range for these residents is $165,000 to $185,000. Salary is based on several factors including but not limited to scope of responsibilities, skillset, relevant experience, certifications, and more.In addition to base salary, SH/FT offers benefits such as medical, dental, vision, STD/LTD, Life/AD&D, Flexible Paid Time Off, and various other ancillary benefits and perks.We welcome and encourage applications from people with disabilities under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.Candidates must have current U.S. or Canada work authorization. For U.S. candidates, this employer participates in E‐Verify and will provide the federal government with your Form I‐9 information to confirm that you are authorized to work in the U.S.No relocation assistance can be offered at this time.All inquiries are held in strict confidence. #J-18808-Ljbffr

📌 Director, Engineering & Development (Ottawa)
🏢 Shift Paradigm
📍 Ottawa