Are you an experienced Commercial Account Manager looking to join a dynamic team in a newer office? Our client is seeking a driven professional with a passion for delivering exceptional client service and a robust background in commercial insurance.

Position Overview

As a Commercial Account Manager, you will play a crucial role in retaining and managing a portfolio of commercial insurance clients. Your expertise in commercial insurance, combined with a keen attention to detail and a commitment to customer satisfaction, will be instrumental in your success. In this role, you will act as a key liaison between clients and insurance companies, ensuring seamless communication and efficient handling of claims issues.

Key Responsibilities
Retain and manage a portfolio of existing commercial insurance clients.
Serve as an intermediary between clients and insurance companies, addressing and resolving claims issues.
Provide support to the commercial insurance team, including processing policy documents, invoicing premiums, preparing cover letters,



producing pink cards and certificates of insurance, claims reporting, and maintaining file documentation.

Qualifications
Minimum of 5+ years of progressive experience in the insurance industry with a strong knowledge of commercial insurance products.
Experience working with construction and realty accounts.
CIP or CAIB designation, or actively working towards it, is an asset.
Commitment to excellence in customer service, with a focus on building strong client relationships.
Proficient in Microsoft Office Suite.
Demonstrated reliability, accountability, and attention to detail.
Ability to work both independently and collaboratively within a team.
Versatile and adaptable, with solid problem-solving skills and the ability to meet tight deadlines.

Education Required
CIP
CIP Partial Completion
Insurance License Level II
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📌 Senior Commercial Account Manager, Construction/realty Edmonton
🏢 DGA Careers
📍 Edmonton