Solution Developer, Power Platform & D365

Mentions agentic / vibe coding and Copilot Studio; uses AI to augment development, design and testing workflows.

About the Role

Join MNP as a Solution Developer focused on Power Platform and Dynamics 365 to design, implement and extend Dynamics 365 Customer Service/Case Management solutions. You will engage with clients, build .NET extensions, leverage Power Platform components and AI tools, and work within agile delivery teams to deliver case management solutions.

Key Responsibilities
Design and implement Dynamics 365 Customer Service / Case Management solutions leveraging configuration and customization
Engage with clients to understand requirements and recommend solutions
Implement Microsoft .NET solutions to extend Dynamics 365 Customer Service
Use Power Platform components and Azure integration to deliver solutions
Utilize AI (including Copilot Studio) to augment development, design and testing practices
Follow hybrid‑agile and agile delivery methods
Participate in knowledge sharing, career development and community awareness activities
Support data migration activities and work with integration tools
Travel locally and within Canada as required

Requirements
Minimum three (3) years implementing CRM or case management solutions,



with at least two (2) years working with Dynamics 365 Customer Service and Power Platform technologies
Post‑secondary degree in a relevant field or five (5) years of relevant experience
Development experience with: Copilot Studio, Power Pages, Function Apps, Logic Apps, Power Automate, Share Point, ASP.NET, C#, web services, North52
Experience with data migration tools such as Azure Data Factory and Kingsway Soft
Hands‑on experience with Azure Dev Ops, Git Hub, and Visual Studio
Strong understanding of the full SDLC (requirements, architecture, design, development, testing)
Experience on government projects preferred
Willingness to travel within Canada

Preferred Experience
Experience implementing Dynamics 365 solutions for Licensing and Permits and Grants Management

Advantages
Generous paid time off
4 personal days
Firm sponsored social events
Group pension plan with 4% matching
Voluntary savings products
Wellness subsidy
Health and dental benefits
Exclusive perks and discounts
Learning opportunities through MNP University
Flexible “Dress For Your Day” setting

Compensation

USD 70,000 - 85,000/year

Employment Type

Permanent
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📌 Solution Developer, Power Platform & Markham (Canada)
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