Lead and inspire a team of Consultants at Sutherland's streaming services program in Canada. Bring your coaching and mentoring skills to drive performance and exceed KPIs.

As a Team Manager at Sutherland, you will play a pivotal role in enhancing team dynamics and performance. This is an excellent prospect for individuals who are passionate about leadership and developing talent. Your responsibilities include managing critical metrics and fostering a positive work environment while providing insightful feedback to team members.

Key Responsibilities:
Drive team performance, exceeding all KPI targets
Manage attrition and shrinkage metrics effectively
Coach and mentor Consultants, ensuring professional growth
Provide management updates on customer trends and feedback
Implement organizational initiatives within the team

Requirements:
Remote options available; local candidates must work in office
Preferred knowledge of streaming services programs
Proven experience in coaching and mentoring
Proficiency in MS Office
Solid analytical and communication skills

Elevate your career by utilizing your leadership skills to propel team success in a dynamic environment.
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📌 Team Manager For Streaming Services Windsor
🏢 Sutherland Global
📍 Windsor