Shape the future of retail with Harry Rosen as a Client Experience Leader. Spearhead service excellence in Mississauga, Ontario, and lead your team to success.

As a Client Experience Manager, your role revolves around coaching and guiding Clothing Advisors to achieve high-performance goals through exceptional customer service and engagement strategies. This full time position entails developing standards for in-store and after-sales services, enhancing digital sales, and ensuring Clientele Development execution.

You will focus on hiring and onboarding while maintaining departmental alignment with operational policies and cultural values.

Key Responsibilities:
Lead and coach Clothing Advisors for sales improvements




Establish and uphold service quality standards
Drive digital sales and omni-channel strategies
Hire and train recent team members effectively
Align team practices with company procedures

Requirements:
3+ years of leadership experience in retail
Track record in performance coaching and development
Knowledge of luxury retail best practices
Ability to execute strategic business plans
Passionate about inclusion and core values

Become a key player in enhancing the client experience at Harry Rosen.
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📌 Harry Rosen Client Experience Manager Mississauga
🏢 Harry Rosen
📍 Mississauga