Fitch Group is seeking a Salesforce Support Triage Specialist to elevate BRM effectiveness and improve service delivery. You will handle frontline intake, diagnose and categorize issues, and escalate with Jira to ensure timely resolutions.
The role offers growth through exposure to Salesforce, Jira, and AI-assisted support tools. You will collaborate with Revenue Enablement, Salesforce Admins/Developers, QA, and other teams to drive process improvements, create knowledge materials, and maintain
J-18808-Ljbffr
📌 Salesforce Support Triage Lead – Associate Director Toronto
🏢 Socket.dev
📍 Toronto
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.