07 Aug
|
Four Seasons
|
Montreal
07 Aug
Four Seasons
Montreal
About Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‐class employee experience and company culture.About the locationThe vibrant new centrepiece of the city's Golden Square Mile. Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy. In this world capital of style and culture, Four Seasons savoir‐faire helps shine a fresh light on the city.Host(e)(ss), Restaurant Marcus & LoungeLe Four Seasons Hôtel Montreal est à la recherche d'une personne qui partage l'excellence et cherche à créer une expérience mémorable pour nos employés et nos invités. Nous recherchons une personne qui a une solide éthique de travail, un haut niveau d'intégrité, un souci de qualité, une sensibilité culturelle et un sens du service client.About the RoleThe host/hostess is the first person to greet guests with courtesy and a smile, creating a positive first impression of the restaurant and bar. They are responsible for managing reservations, knowing the menus, and organizing the service areas. She/he also is expected to recognize regular guests and have a flexible schedule, including weekends and holidays.What You Will DoGreet and seat guests while managing reservations in line with Four Seasons standards.Handle guest requests, anticipate needs, and provide personalized service.Organize the host stand,
oversee seating plans, and ensure balanced station assignments.Answer phone calls, take reservations, and provide information about the restaurant and hotel services.Maintain menu quality and stay fully informed on daily specials and menu offerings.Collaborate with other departments and promptly report any incidents or special requests to management.What You BringGood communication skills in French, both oral and written; An intermediatelevel of English is required to provide professional service to international customers, understand their specific requests, and respond effectively; Strong customerservice experience with superior interpersonal skills, professionalism, and discretion.Knowledge of food and beverage operations, with the ability to multitask in a fast‐paced environment.Highly organized, detail‐oriented, and results‐driven.Proficient in MS Office (Word, Excel); experience with OpenTable is an asset.Previous experience in luxury hospitality or restaurant settings is a plus; ability to stand for extended periods.What We OfferComprehensive health benefits (dental, vision, life insurance, prescriptions, etc.).Discounts at MARCUS Restaurant and the Guerlain Spa.Employee recognition programs (Employee of the Month, anniversary celebrations, etc.).Complimentary meals per shift at Café 1440.Employer‐contributed retirement plan.Paid vacation plus two additional floating holidays per year.Strong training and development programs.Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability).And more!The list of responsibilities above is not exhaustive and may evolve based on hotel needs and operational demands.Four Seasons is an equal chance employer committed to diversity and inclusion. The masculine form is used only for ease of reading. #J-18808-Ljbffr
📌 Hôte(Sse), Restaurant Marcus & Lounge (Temps Plein) / Hoste(Ss), Marcus Restaurant & Lounge (Fu...
🏢 Four Seasons
📍 Montreal