Take on a pivotal leadership role at Metrolinx as a Senior Facility Manager, based at the Union Station location, overseeing customer service operations and facility management. Enhance the experience across GO Transit, UP Express, and PRESTO facilities.
As the Senior Facility Manager, you will direct a team focused on facility operations and customer satisfaction for over 100 facilities across the Greater Golden Horseshoe. Your efforts will involve developing key performance indicators, ensuring safety compliance, and managing emergency protocols, all while fostering a collaborative work environment.
Key Responsibilities:
• Oversee customer experience and operations at Union Station
• Implement safety plans and compliance measures
• Manage staff performance and training initiatives




• Lead the development of performance standards and metrics
• Coordinate with government agencies during incidents
Requirements:
• Progressive experience in facility operations management
• Degree in Business Administration or Engineering
• Robust leadership and negotiation skills
• Knowledge of safety regulations and building codes
• Proven risk management and budget oversight experience
Drive operational excellence and enhance service quality for Metrolinx facilities in this dynamic leadership position.
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📌 Senior Facility Manager at Metrolinx (Toronto)
🏢 Metrolinx
📍 Toronto