Senior Technical Account Manager - Cloud ComputeCanada (Remote)Job DescriptionAre you excited to work with innovative cloud and AI technologies?Do you enjoy helping enterprise customers accelerate adoption and achieve business outcomes with cloud infrastructure?Join Akamai's Cloud Solutions GroupUse your cloud expertise and strategic advisory skills to help customers maximize the value of Akamai Cloud Compute solutions while accelerating adoption of modern applications, AI inferencing workloads, and emerging agentic technologies.As a Senior Technical Account Manager, you will be responsible for:Acting as the dedicated technical advisor for customers leveraging Akamai Core Compute, Edge Compute, and Qualified Compute Partner solutionsDeveloping a comprehensive understanding of customer environments, business objectives, application architectures, and workload requirementsCreating and executing customer success plans that drive adoption, retention, business value, and long‐term growthAdvising customers on cloud compute strategies, workload placement, scalability, performance optimization, and operational best practicesGuiding customers on AI inferencing and agentic AI opportunities, helping align infrastructure capabilities with business outcomesCollaborating with product, engineering, support, and professional services teams to resolve challenges and advocate for customer needsDriving customer success through regular business reviews, technical consultations, and proactive engagementMaintaining operational excellence through management of key customer success metrics including Net and Gross Retention, NPS, Customer Health, and cloud consumption growthDo what you loveTo be successful in this role you will:Have 8 years of relevant experience and a Bachelor's degree or its equivalentHave experience in Cloud Computing, Infrastructure, DevOps, Technical Account Management,



Solutions Architecture, or Customer Success in a customer‐facing roleDemonstrate a strong understanding of cloud infrastructure, application hosting, networking, and modern compute environmentsHave experience advising customers on cloud adoption, workload optimization, and digital transformation initiativesPossess knowledge of AI inferencing, generative AI technologies, or emerging agentic AI use cases and architecturesDemonstrate the ability to translate business objectives into practical cloud and AI adoption strategiesHave proven success building trusted relationships with stakeholders ranging from executive leadership to technical teamsDemonstrate strong communication, presentation, and consultative problem‐solving skillsHave experience with Akamai Cloud Computing, Linode, Kubernetes, containers, APIs, or up-to-date application platforms is a plusCompensationAkamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from CA$96,400 - CA$173,600/year; a candidate's salary isdetermined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry‐leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.Job InfoJob Identification 3074Posting Date 06/15/2026, 06:30 PMLocations 343 Preston Street, Suite 420, Ottawa, Ontario, K1S 1N4, CA (Remote) #J-18808-Ljbffr

📌 Senior Technical Account Manager - Cloud Compute (Ottawa)
🏢 Akamai
📍 Ottawa