OverviewAs the Engineering Manager for the Service Platform team, you will lead the group responsible for Instacart's core deployment and release engineering systems, including our canary infrastructure and end‐to‐end deployment tooling. This platform is foundational to the reliability of every service at Instacart, and your work will directly shape how developers safely, confidently, and efficiently ship code. You will partner closely with product, infrastructure, and service teams to define and evolve a platform that enables fast iteration without compromising reliability.We are looking for a product‐focused engineering manager with a strong interest in developer experience and internal tools, who can guide the team in building intuitive, scalable, and highly resilient systems. You will set the vision, drive execution, and ensure that Instacart engineers have world‐class tools to deploy, validate, and monitor their services.At Instacart, the Service Platform team is a critical enabler for every engineering organization across the company. From owning our deployment pipeline and canary systems to defining the tooling that powers safe, reliable service delivery, our team ensures that developers can ship with confidence. We take pride in deep ownership, a strong product mindset, and a highly collaborative culture. You will work closely with experienced engineers and leaders across Instacart to drive key reliability and platform initiatives end to end. Our work directly shapes the stability, velocity, and success of Instacart's overall platform.About the JobProduct‐focused leader who can adapt to a critically fast‐paced environmentAbility to lead both product and critical reliability systems like Temporal, Canary, and DeploymentsAbility to articulate and convey priorities and balance constant needs around the organizationAbility to manage cross‐cutting stakeholder relationships,



prioritizing customer needs firstEager to navigate ambiguous, hairy, and technical problem spaces and fully understand our deployment infra end to endLeader by example, with a strong incident triaging mindsetEager to jump into domains, languages, and problem areas that might be recent and unfamiliarAbout YouMinimum QualificationsBachelor's degree in Computer Science, a related field, or equivalent practical experience2+ years of experience leading and managing people, with emphasis on designing, analyzing, and troubleshooting large‐scale distributed systems7+ years of experience with software development in one or more programming languagesProven track record of launching and shipping high‐impact products; bonus points for internal, developer‐facing productsStrong proficiency in maintaining high standards for production servicesPreferred QualificationsStrong communication skills and ability to contextualize problems across various audiencesSkilled at navigating ambiguity and involving the right stakeholders to address issues efficientlyExperience building and shipping products to usersExpertise building platforms and high‐scale infrastructureVisionary thinker capable of generating transformative ideasInstacart provides highly market‐competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.For Canadian based candidates, the base pay ranges for a successful candidate are listed below.Country: CanadaPay Range: $196,000 — $207,000 USD #J-18808-Ljbffr

📌 Engineering Manager, Service Platform (Ottawa)
🏢 ApplyMint
📍 Ottawa